Elagas Amel

Elagas Amel

An energetic and versatile DevOps Engineer, I thrive on collaboration. My inquisitive nature fuels a constant pursuit of knowledge, and I firmly believe that success is born from hard work, complemented by a strong determination. My proactive approach fosters effective teamwork, and I embrace challenges with enthusiasm.

National Engineering Degree - Applied Sciences and Technologies (Teleinformatics)

2019 - 2022

Institute of Computer Science and Communication Technologies, Hammam Sousse, Sousse (Tunisia)

Class Valedictorian

Bachelor's Degree in Computer Science and Telecommunication

2016 - 2019

Institute of Information and Communication Technologies (ISTIC), Borj Cédria (Tunisia)

Class Valedictorian

Baccalaureate in Mathematics

2016

18th of January Djbenina High School, Sfax 2 (Tunisia)

MAXapps Mobile Deployment & Support

Oct 2022 – Present

• Installed, configured, and continuously upgraded MAXapps Mobile servers (Node.js, MongoDB, OpenResty) on RedHat, Debian, Windows Server, and Docker, ensuring 90% uptime and optimized performance.
• Delivered on-premise deployments across KSA (MOT, MOC, MOF, Tadbeir, KAFD, RCJY, Jeddah, Tarshid, LADUN), Africa (RTC, BDEAC, Gaia Sofert), Europe (AGL, Lhyfe), and USA (UCSDH, CSWG), reducing deployment time by 50% and achieving high client satisfaction (2022–2025).
• Monitored server performance, implemented troubleshooting, and applied best practices to maintain high availability and reliability of production environments.

Release & App Store Management

Oct 2024 – Present

• Managed full mobile release cycles for React Native applications using Jenkins, Fastlane, and Xcode, automating builds and deployments to the Apple App Store and Google Play Store.
• Implemented CI/CD pipelines that streamlined testing, deployment, and version control, reducing manual effort and deployment errors.
• Coordinated with QA and development teams to ensure timely delivery of high-quality releases, with automated notifications and rollback strategies for faster incident response.
• Optimized build times, release processes, and app store submission workflows, improving overall release efficiency and reducing downtime for end users.

DevSecOps Engineer

Oct 2023 – Present

• Performed in-depth vulnerability analysis on React Native mobile application dependencies, proactively identifying and mitigating security risks.
• Remediated security misconfigurations by optimizing permissions in AndroidManifest.xml, enforcing the principle of least privilege across mobile apps.
• Enhanced mobile application security by implementing secure coding practices, dependency management, and threat modeling.
• Strengthened CI/CD security pipelines by integrating automated vulnerability scanning and dependency auditing, ensuring secure builds and deployments.
• Collaborated with development teams to raise security awareness and enforce security best practices across projects, reducing potential vulnerabilities in production releases.

Azure Cloud Projects, FinOps & Mobile Application Deployment

2025

• Designed and implemented Azure cloud architectures for mobile and backend applications using Azure App Service, Azure VM, Azure Storage, Azure SQL, and Azure Virtual Network, ensuring scalability, security, and high availability.
• Deployed and managed mobile application backends on Azure, integrating CI/CD pipelines for automated builds and releases, supporting production environments with zero-downtime deployments.
• Applied FinOps best practices on Azure, leveraging Azure Cost Management, Budgets, Alerts, and Resource Tagging to optimize costs through rightsizing, usage analysis, and budget governance.
• Monitored infrastructure and applications using Azure Monitor, Log Analytics, and Application Insights, improving observability, proactive incident detection, and performance optimization.
• Secured Azure environments by implementing RBAC, NSGs, Private Endpoints, and Managed Identities, ensuring compliance with cloud security standards.
• Collaborated with development and business teams to define cloud architecture, cost controls, and operational processes for Azure-hosted projects, ensuring reliability, performance, and controlled cloud spending.

Release & App Store Management

2022–2025

• Managed full mobile release cycles with Jenkins, Fastlane, and Xcode, automating deployments to Apple App Store and Google Play Store.
• Leveraged AWS S3 and Route 53 for secure artifact storage, cutting release time by 40% and improving reliability by 30%.

Terraform & AWS

2022

• Architected a serverless solution using API Gateway, Lambda, and DynamoDB, automating deployment via Terraform for scalable cloud infrastructure.

Docker Compose Web App

2021

• Containerized web applications using Docker Compose to enable scalable and consistent deployments across environments.

Kubernetes (Minikube)

2021

• Troubleshot Kubernetes pods and managed deployments using YAML and command-line approaches for reliable and efficient cluster operations.

MERN Stack Project: ISITCOM PFE LIBRARY

2021

• Developed the platform to enable efficient report storage and simplified resource access for students.
• Built front-end with ReactJS and Material UI, back-end with Node.js and Express.js, and database with MongoDB.

AI & Android Projects

2021

• Engineered an Android object detection system with TensorFlow Lite for efficient on-device processing.
• Developed an American Sign Language (ASL) recognition system using deep learning.

RFID & IoT Project

2021

• Built an RFID-based student access system for university dormitories, improving security and entry management.

Tech Lead – Cloud & DevOps Engineer

Nov 2024 – Present

iMaxeam – IBM Premier Business Partner, Sousse, Tunisia

As a Tech Lead, led the end-to-end delivery and operational strategy of the MAXapps platform for enterprise clients including SNB, KIDANA, AGL, and KAFD. Accountable for architecture decisions, CI/CD strategy, system reliability, security, cost governance, and team enablement across cloud and mobile platforms.

• Provided technical leadership across cloud infrastructure, CI/CD, and platform architecture, defining standards, best practices, and delivery workflows across multiple teams and projects.
• Designed and implemented a scalable AWS cloud architecture using Infrastructure as Code (Terraform), enabling secure, reproducible, and compliant environments across development, staging, and production.
• Architected and governed high-performance CI/CD pipelines using Jenkins, Fastlane, Terraform, and Ansible, increasing release velocity by 40% and reducing manual deployment errors by 90%.
• Led the automation of mobile application delivery for React Native applications, including build, signing, versioning, and publishing to the Google Play Store and Apple App Store, reducing end-to-end delivery time by 50%.
• Leveraged AWS services (S3, Route 53, VPC) for artifact storage, DNS management, and proxy configuration, supporting 50+ projects and improving deployment efficiency by 35%.
• Configured and secured Nginx and OpenResty as reverse proxies, API gateways, and load balancers to optimize traffic routing, performance, and security.
• Defined and implemented observability and reliability standards using Prometheus, Grafana, and CloudWatch, achieving 98% observability.
• Led 24/7 production operations, reduced MTTR by 40%, ensured 98% uptime, and drove root-cause analysis and continuous improvement.
• Oversaw security hardening and remediation of 100+ vulnerabilities, improving platform security posture by 60%.
• Implemented FinOps governance using AWS Budgets, AWS Cost Explorer, and AWS Pricing Calculator, achieving a 30% reduction in cloud costs.
• Designed and validated disaster recovery and high-availability strategies to ensure business continuity.
• Managed Docker and Kubernetes deployments for scalable and resilient application architectures.
• Developed automation using Shell and Python to streamline operations and reduce manual tasks.
• Acted as a technical leader and mentor, promoting DevOps, SRE, FinOps, and cloud best practices.

Core Technologies: AWS (EC2, S3, VPC, Route 53, AWS Budgets, AWS Cost Explorer, AWS Pricing Calculator), Terraform, Jenkins, Fastlane, Ansible, Docker, Kubernetes, Nginx, OpenResty, Prometheus, Grafana, CloudWatch, Linux, Bash, Python, Git, Xcode CLI (IPA builds), Android SDK (APK & AAB builds), iOS Code Signing (Provisioning Profiles, Certificates, Keychain), Mobile CI/CD Automation.

Cloud & DevOps Engineer

Oct. 2022 - Oct. 2024

iMaxeam – IBM Premier Business Partner, Sousse, Tunisia

• Designed, deployed, and maintained AWS cloud infrastructure using Infrastructure as Code (IaC) with Terraform, enabling scalable, secure, and reproducible environments across multiple projects (EC2, VPC, IAM, S3, Load Balancers, Auto Scaling).
• Architected and optimized end-to-end CI/CD pipelines using Jenkins, Git, and automated build/release workflows, improving deployment reliability by 40% and reducing rollback incidents by 30%.
• Automated infrastructure provisioning, configuration, and application deployments using Terraform, Ansible, and shell scripting, significantly reducing manual provisioning time and operational errors.
• Implemented version control, continuous testing, and policy validation for infrastructure code using Git, Terraform Plan, and automated checks to ensure consistency, security, and compliance.
• Enabled zero-downtime and on-demand deployments through rolling updates, blue/green strategies, and infrastructure automation, supporting high-availability production systems.
• Integrated monitoring, logging, and alerting solutions using CloudWatch, Prometheus, and Grafana to improve system visibility, incident response, and operational reliability.
• Strengthened cloud security and access management by implementing IAM best practices, least-privilege policies, secrets management, and secure network segmentation.
• Collaborated closely with development, QA, and product teams to align infrastructure with application needs, improve release quality, and accelerate delivery cycles.
• Supported containerized workloads using Docker and Kubernetes, enabling consistent deployments across environments.
• Technologies & Tools: AWS (EC2, VPC, IAM, S3, ELB, Auto Scaling), Terraform, Jenkins, Git, Ansible, Docker, Kubernetes, CloudWatch, Prometheus, Grafana, Linux, Bash.

Engineering Internship: End of Studies Project

Jan 2022 – Sep 2022

iMaxeam – IBM Premier Business Partner, Sousse, Tunisia

• Designed and implemented automated Infrastructure as Code (IaC) using Terraform to provision and manage AWS cloud infrastructure (EC2, S3, VPC, IAM).
• Modeled infrastructure with continuous testing and version control to ensure reproducibility, security, and compliance.
• Enabled on-demand deployments of secure, scalable, zero-downtime cloud environments.
• Built an intuitive ReactJS + Material UI desktop app with ElectronJS to automate Terraform modules for AWS resource creation and destruction.
• Developed a robust Node.js + Express.js back end and integrated MongoDB for data/state management.
• Technologies: Terraform, AWS, ReactJS, Material UI, Node.js, Express.js, ElectronJS, MongoDB.

Technician Internship: End-of-Studies Project

Jan 2019 – May 2019

ComunikCRM, Menzeh 7, Tunisia

• Designed and implemented a complete VoIP telephony solution based on Asterisk, enabling internal call routing, voicemail, IVR (Interactive Voice Response), and conference calls.
• Configured and secured the Asterisk PBX server with user extensions, SIP trunking, call queues, and dial plans adapted to business needs.
• Integrated a VPN (OpenVPN) to ensure encrypted and secure voice communications between remote offices and the central telephony system.
• Developed a web-based monitoring dashboard to track call logs, real-time statistics (active calls, call durations), and download recorded MP3 conversations.
• Optimized system performance with Linux server administration, firewall rules, and monitoring scripts.
• Technologies: Asterisk, OpenVPN, Linux, PHP, JavaScript, MySQL, HTML, CSS, Bootstrap.

Internship: Tunisie Télécom

2018

Sfax Elmedina, Sfax, Tunisia

• Coordinated FTTH GPON fiber optic connection assignments and managed field teams to ensure timely deployment.
• Monitored installation workflows, standardized subscriber installation procedures, and implemented automated reporting for progress tracking.
• Troubleshot line incidents using physical and logical diagnostics, resolving network faults efficiently.
• Supported digital transformation of maintenance processes, including structured ticket escalation and enhanced traceability.
• Gained hands-on experience with network monitoring, customer support processes, and telecom infrastructure management.

Internship: Sabena Technics

2017

Habib Bourguiba International Airport, Monastir, Tunisia

• Acquired practical exposure to professional operations within aviation maintenance teams.
• Assisted technical teams with maintenance procedures, workflow documentation, and operational checks.
• Developed understanding of aviation industry standards, safety regulations, and collaborative teamwork.
• Learned operational reporting and coordination between departments to ensure efficiency and compliance.